Advance Your IT Support Specialist Career

Over the next decade, jobs in computer and information technology are projected to grow much faster than average*. Whether you want to increase your salary or pursue a specialization, you’ll find the resources you need to advance your IT career here.

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Build advanced IT skills and earn recognized credentials with industry leaders

Skills you'll gain: User Story, Stakeholder Engagement, Software Development Life Cycle, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Agile Software Development, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Team Motivation, Backlogs, Project Schedules, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management

Status: AI skills

Skills you'll gain: Earned Value Management, Stakeholder Engagement, Project Closure, Stakeholder Management, Team Performance Management, Team Building, Agile Methodology, Risk Analysis, Agile Project Management, Stakeholder Communications, Project Management Institute (PMI) Methodology, Systems Thinking, Project Implementation, Project Performance, Project Planning, Virtual Teams, Project Management Life Cycle, Scheduling, Project Schedules, Project Risk Management

Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Kanban Principles, Backlogs, Sprint Retrospectives, Agile Project Management, Agile Product Development, Workflow Management, Sprint Planning, Team Building, Team Management, Devops Tools, Lean Methodologies, Prioritization, Continuous Improvement Process, Performance Measurement, Estimation

Ready to take the next step up from your entry-level IT role? Positions in this field earn more than twice the average salary for all occupations, so you have many high-paying career paths and specializations to choose from*. As a mid-level or advanced IT professional, you may begin to focus on an industry niche such as InfoSec, cybersecurity, cloud computing, or business IT. Higher-level IT professionals can also hold IT management or digital product management roles. Learn more about how to prepare for more advanced IT roles and how Coursera can help:

Frequently asked questions (FAQ)

*US Bureau of Labor Statistics. “Occupational Outlook Handbook: Computer and Information Technology Occupations, https://www.bls.gov/ooh/computer-and-information-technology/home.htm.” Accessed February 1, 2024.