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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,783 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

RE

Jan 29, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

KR

Aug 25, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

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626 - 637 of 637 Reviews for Introduction to Operations Management

By Johannes G M

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Jun 29, 2017

very poor quality. Both the lectures and the tests

By Jamie M

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Apr 18, 2021

What the hell is this guy talking about?

By Danielle S

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Feb 16, 2024

visually difficult to get through

By reinaldo s

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Aug 11, 2022

the exam so bad :(

By Chadi A G

•

Mar 14, 2018

Very advanced

By Gregory G

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Nov 17, 2021

I need help

By Shalewa T O

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May 20, 2023

too hard

By ali r

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Nov 19, 2021

too hard

By Vishesh G

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Aug 30, 2022

worst

By Stanley Y

•

Jul 22, 2019

贼无聊

By sia P

•

Oct 19, 2021

EW

By 黄书珮Huang S

•

Jul 4, 2017

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